Logistics
Six times more cold-chain breaches averted
A pan-European cold-chain operator moved from reactive excursion handling to forecast-driven intervention.
- 43
- Faster exception resolution
- 6
- More breaches averted
Challenge
Meridian discovered temperature excursions when a customer complained.
Approach
Nexarats Inventory reconciled telematics, WMS, carrier feeds and the customer contract model into one shipment graph.
Outcome
Exception resolution time fell 43%, six times more breaches were averted before becoming chargeable.
“We stopped finding out from the customer. That is the whole change.”
Bring us the equivalent problem.
A first conversation is with the engineers who would do the work - not an account manager.